Skip to content

Support Policy

ETLantic is an alpha open-source project maintained on a best-effort basis. It does not provide an SLA or guaranteed response time.

Where to ask

  • Bug, documentation problem, or feature request: GitHub issue
  • Usage question: GitHub issue or discussion when enabled
  • Security vulnerability: follow the private process in SECURITY.md

Include the ETLantic version, Python version, operating system, installed plugin versions, exact command, diagnostic code, and a minimal reproduction. Remove credentials, customer data, internal hostnames, and production plans.

Supported versions

The current alpha minor line receives best-effort correctness and security fixes. Older 0.x lines may receive documentation only. See SECURITY.md for the security-support table.

What maintainers may close

Maintainers may close reports that cannot be reproduced, omit requested version information, depend on an unsupported backend, expose sensitive data, or request behavior explicitly listed as future design.

Community support does not make ETLantic suitable for production use. Each adopter owns deployment, monitoring, recovery, and backend operations.